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Phone system (Asterisk)
The phone system underneath VICIdial. Choose a guide by its title and summary, or start with the beginner lessons if you are new to VICIdial.
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Guides for phone system (asterisk)
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LABPhone system (Asterisk)Beginner course · Lab preparationPrepare the internal practice destinationCheck the browser-phone transport, add the exact internal Echo route and prove its effective dialplan before activating a practice campaign.82Phone system (Asterisk)Stage 4 · Stock ViciBox labViciBox Express lab: Phase 2 and first safe verificationUnderstand the single-server ViciBox Express lab role, then verify it from the command line: the astguiclient screen sessions, whether PJSIP is actually alive, and the default Admin login you must change before you do anything else.FO4Phone system (Asterisk)Agent audio · safe troubleshootingVICIdial agent alert sounds and drop-call audio: test before changing promptsIdentify which part of the call path made a sound, then test one approved audio change without risking live callers.FB1Phone system (Asterisk)Recording fault · channel cleanupVICIdial recording will not stop: investigate channel buildup safelyInvestigate a legacy mono recording whose conference leg remains active after a call. First identify the recording type; stereo, parallel and gateway recordings use different controls.47Phone system (Asterisk)Media path diagnosisFind the failing leg of a VICIdial audio problemUse a controlled comparison to distinguish endpoint, network and carrier media problems before changing codecs or timing.25Phone system (Asterisk)Email setupHow to send VICIdial voicemail to email with Asterisk and PostfixConfigure the mailbox in VICIdial Admin, review Asterisk attachment settings, validate Postfix and its deliverability signals, and complete a synthetic end-to-end delivery test.12Phone system (Asterisk)Asterisk Telephony EngineTrace a VICIdial call through the Asterisk dialplanTrace a single authorized test call through the actual Asterisk context and extension before editing any generated configuration.02Phone system (Asterisk)Channel tracingInvestigate NO DestChannel with a call-scoped timelineCollect the version, lookup and correlated channel evidence needed to distinguish a timing race from a destination that never existed; stop before a retry when that evidence is unavailable.04Phone system (Asterisk)Recording integrityInvestigate VICIdial recordings associated with multiple callsCompare two controlled test calls and preserve their recording evidence before proposing a change.D02Phone system (Asterisk)Beginner recording labStereo recordings in VICIdial: test the two sides safelyCheck whether your system is ready, start with one simple recording mode, then prove which voice is on each channel using one synthetic call.CBPhone system (Asterisk)Beginner conferencing guideVICIdial ConfBridge: check the audio room before switchingUnderstand how an agent and caller meet in a conference, check the running module, profiles and server setting, and plan a controlled switch with a clear recovery path.