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Forum issue index · version-specific

Carriers versus inbound groups

A reported VICIdial support issue requiring a version-matched check.

Detailed solution

  1. Step 1Use one approved test, or a read-only aggregate report. Record the exact time and affected scope before changing anything.
  2. Step 2Record the VICIdial, Asterisk and OS versions; reproduce only in a lab or approved test scope; then apply the exact owner-approved correction for that build.
  3. Step 3Apply the approved correction only to the test fixture, then verify lead state, call outcome, and campaign behavior before a controlled rollout.

Do not do this

Do not copy an old forum command into production or make several configuration changes at once.