VICIdial report scope worksheet — one question per sheet
Use fictional or approved identifiers. Do not include customer details in a shared copy.

Question / decision:
Report name and installed version:
Run at (date, time, time zone):
Period start and end (including boundary rules and time zone):
Population: campaign(s), in-group(s), agent(s), user group(s):
Filters: status, list, call type, other (record blank fields explicitly):
Metric and units:
Numerator / denominator, if a ratio:
Definition source and version / owner:
Snapshot or historical period? Refresh time or data cutoff:
Known synthetic event: identifier, timestamp, expected scope:
Observed row / total and whether it matches:
Second report, its scope and differences:
Unexplained difference / owner / next check:
Decision, context and follow-up time:

Example (fictional; no PBX result):
Question: Did one test interaction appear for one agent in the selected day?
Scope: agent TEST01; date 2026-11-09; time zone confirmed with administrator; status blank.
Expected: test event at 14:00 appears if its recorded user and timestamp fall in scope.
Observed: not yet checked. If absent, verify user, dates, time zone, status filter and permissions before drawing a conclusion.